Policies
Job Responsibilities
Manage safety and wellbeing of assigned students.
Communicate appropriately and effectively with students, parents, staff and general public.
Apply sound teaching, class management and risk management methods.
Report to work on time and be ready for scheduled and assigned work.
Be punctual, beginning and completing lessons on time.
Attend 10 hours of training after the first of the year.
Have all students scanned before the beginning your lesson and sign out in ProCard every day.
Work as assigned by supervisors.
Other duties as assigned (paid):
Lunch duty.
Morning activities with children.
Après ski activities.
Shoveling snow.
Setting up and taking down meeting area.
Setting race courses and timing.
Assisting guests with equipment.
Greeting and directing guests or special groups.
Answering guest questions.
Maintaining and cleaning the locker room.
Maintaining and cleaning the children’s center.
Shuttling students.
Maintaining and cleaning patio and bricked areas to the side and front of the school office.
Moving ski racks.
Riding the lift with Mini Camp aged children.
Other activities.
Coaching
The Mountain Sports team believes coaching is an important practice in order to equip our team members with the necessary tools, knowledge and opportunities they need to develop their potential. It lets them know that we want to invest time and energy into their growth and future, and that we believe we all improve with guidance. Coaching forms should not be taken as negative feedback, instead, they create an opportunity to make sure expectations are aligned between employer and employee.
Working Conditions
As an instructor, you are asked to perform your job in all types of weather conditions. You should expect to be exposed to high winds, wet conditions, heavy snowfall, low visibility, glaring sunlight and extremes of temperature. Additionally, expect to encounter all kinds of snow conditions. It is important to remain professional and positive no matter the conditions. Your decisions regarding continuing lessons in adverse conditions should be based on the wellbeing, safety, fun and learning of your students.
Drug/Alcohol Policy
Consumption or possession of alcohol or illegal drugs while at work or in uniform is not allowed and will result in termination. Consumption or possession of illegal drugs on Boyne Property is not allowed and will result in termination. Being under the influence of illegal drugs or alcohol (this includes residual affects) while in uniform or while at work is not allowed and may result in termination.
Code of Conduct with Youth
The Code: Youths will be treated with respect at all times.
1. Youths will be treated fairly regardless of race, sex, gender, age, or religion.
2. Staff will adhere to uniform standards of displaying affection as outlined by Big Sky Resort.
3. Staff will avoid affection with youths that cannot be observed by others.
4. Staff will adhere to uniform standards of appropriate and inappropriate verbal interactions as outlined by Big Sky Resort.
5. Staff will not stare at or comment on youths’ bodies.
6. Staff will not date or become romantically involved with youths.
7. Staff will not have sexually oriented materials, including printed or online pornography, on our organization’s property.
8. Staff will not have secrets with youths and will only give gifts with prior permission.
9. Staff will not engage in inappropriate electronic communication with youths.
10. Staff will not work one-on-one with youths in a private setting. Staff will use common areas when working with individual youths.
11. Staff will not abuse youths in anyway including (but not limited to) the following:
a. Physical abuse: hitting, spanking, shaking, slapping, unnecessary restraints.
b. Verbal abuse: degrading, threatening, cursing.
c. Sexual abuse: inappropriate touching, exposing oneself, sexually oriented conversations.
d. Mental abuse: shaming, humiliation, cruelty.
e. Neglect: withholding food, water, shelter.
12. Big Sky Resort will not tolerate the mistreatment, abuse, or bullying of one youth by another youth.
13. Staff should report suspicions of abuse or neglect to management or HR.
14. Staff will report concerns or complaints about other staff, volunteers, adults or youths to management or HR.
15. Our organization cooperates fully with the authorities to investigate all cases of alleged abuse. Any staff or volunteer shall cooperate to the fullest extent possible in any external investigation by outside authorities or internal investigation conducted by the organization or persons given investigative authority by the organization. Failure to cooperate fully may be grounds for termination.
16. Staff may not have engaged in or been convicted of youth abuse, indecency with a youth, or injury to a youth.
Bathroom Policy
One person per stall
If child needs assistance, it’s preferred that the same gender assists. If the child needs help in the stall, keep the stall door open
Multi Stall Bathrooms
When possible allow children to use the restroom on their own.
Single Use
When possible avoid using single-use bathrooms with children under the age of 6.
SOILED CLOTHES
If the child soiled their clothes notify a supervisor. Supervisor will call the parents.
If a child has an accident and wants to continue the lesson the child will change their own clothing and will
continue on in the lesson.
Parents will come to assist if the situation warrants.
BEST PRACTICES
Monitor behavior in the bathroom
If staff would like a third person in the restroom with them, they are welcome to ask another employee
Do you best to assist students in removing outer layers outside of the bathroom
When reasonable minimize youths of different ages using the bathroom at the same time
Presentation
You are a professional sports instructor for Big Sky Resort. With that title comes the expectation of the highest level of professional communication. From the way you conduct your class, to the comments you make to students and parents, you are in the spotlight. For this reason, be careful to speak to your students, especially children, with respect and tact.
Unauthorized Teaching
If you are employed by Big Sky Mountain Sports, you are only authorized to work on snow while on the clock for Big Sky. All lessons must be booked through the Mountain Sports School. This restriction applies to all on-snow activities, including babysitting. If you are baby-sitting for a family and they wish to have you accompany their children on snow, they must schedule a private lesson through Mountain Sports.
If an instructor is found to have received compensation for teaching a guest outside of their duties for Big Sky Resort (off the clock), that person’s actions will be considered theft of services. The person involved will be subject to immediate termination, and in some instances, may be subject to legal prosecution and/or be permanently removed from resort property.
Personal Phone Use
Acceptable use of a personal phone is to call Ski Patrol or your supervisor and to use ProCard.
Texting or talking on your phone while teaching will not be tolerated.
It is recommended to have the following numbers saved on your phone:
Ski Patrol (406) 995-5880
Mountain Sports School Mountain Village (406) 995-5743
Madison Base (406) 993-6062
Your supervisors’ extension phone numbers