Values

Mountain Sports School

Mission:

Inspire a life-long passion for the mountain experience.

Values:

  • Providing a great guest experience

  • Developing exceptional staff

  • Facilitating the involvement in and enjoyment of snowsports for as many people as possible.

Through

  • Building lasting and meaningful relationships

  • Holding an awareness of safety

  • Cultivating a respectful and trusting atmosphere

  • Creating a fun and challenging learning environment

Learn today. Enjoy for a lifetime.

 
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Greet: Make eye contact, Thank them for coming in, Tune the world out

Value: Think you're paying my salary, I like something about you, You make my job possible

Ask: How may I help you?, Find out why they contacted you, Ask to understand needs

Listen: Listen to words, tone of voice, and body language

Help: Satisfy people's wants or needs, Solve their problems, Give them extra value

Invite: Thank them for coming in, Invite them back, Leave them wanting to return

Big Sky Resort

Vision:

We Lead the Transformation of the American Mountain Resort Experience

LEAD (Boyne Basics)

  • Long-term thinking

  • Excellence in execution

  • Attitude is everything

  • Develop great people

Sustainability

Boyne Resorts represents a collective of people who live and breathe the outdoors.

“Human driven climate change is an urgent issue for the world and most certainly for the snowsports industry. Though we have been a thoughtful steward of our resort properties over the last eight decades, it was clear to our team that we were not doing enough and fast enough if we are to truly help reverse the effects our carbon footprint has on the planet's climate.
Our commitments guiding ForeverProject, starting with moving to 100 percent renewable electric energy, reduce a significant portion of our carbon footprint and give us a huge head start on our efforts to become completely carbon neutral by 2030. We have always tried to take the long-term perspective on our business and this environmental sustainability initiative steps up our efforts to positively affect the lasting implications our resorts, team members and guests have on the planet.”
Stephen Kircher, Boyne Resorts President and CEO

Our mountains, rivers, and forests provide us with inspiring adventures and therapeutic escapes. To protect our environment, health, and society, we're strengthening our commitment to sustainable business practices. Learn more about Big Sky Resort’s goals, guiding principles, and initiatives here.